Bilge Yılmaz
Bilge YılmazGenesys
Bilge Yılmaz, after graduating from the METU Computer Engineering Department, worked in software development and product architect for majör institutions. She has been a Senior Account Executive for Genesys.
Cem Durna
Cem DurnaCCR
Cem Durna works as the Turkiye Sales Director at CCR. With over 20 years of experience in the IT industry, Durna has worked in software engineering, systems engineering, project management, and customer relationship management.

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Erhan Ali Yılmaz
Erhan Ali YılmazStudio Plus
Erhan Ali Yılmaz is one of the founders of Studio Plus, which took its place in Apple/Google stores as Europe’s first and only live wellness platform in 2019 to make a good life accessible. Studio Plus; From personal development and coaching
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Esra Kayabalı
Esra KayabalıAWS
Esra Kayabalı completed her Bachelor’s Degree in the Department of Computer Engineering at Middle East Technical University and worked as a Software Engineer and later R&D Director in a startup company. She has been working for
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Filip Ulovec
Filip UlovecGenesys
Filip Ulovec, Principal Solutions Consultant at Genesys Global, is a specialist in AI and the Genesys DX digital customer engagement solution. He advises and supports companies across all sectors in the implementation of digital projects
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Mesut Çüre
Mesut ÇüreMetrics
In his 30 years of professional business life, he has experience in customer experience, call center, sales, project, process, training, quality, effective people, and team management. He has been sharing his experiences with
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Mohib Khan
Mohib KhanAWS
Mohib Khan is an AWS Solutions Architect with a demonstrated history of working in the ICT industry in the Middle East. Mohib has also been enabling public sector entities innovating and transforming their contact centers using AI/ML.
Oktay Kemal
Oktay KemalCCR
Oktay Kemal is the Managing Partner of CCR with around two decades of experience in Genesys contact center solutions. Oktay leads the company’s R&D and international operations, with responsibility for businesses in Turkey and the Middle East.
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Ozan Öncel
Ozan ÖncelMicrosoft
Ozan Oncel, Microsoft Business Group Director, is leading Modern Work and Security business in Turkey.
He’s been working in the IT industry for nearly 25 years in technical, sales, and marketing roles. He is passionate about the role
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Peter Broeckx
Peter BroeckxAudiocodes
Peter Broeckx is responsible for developing AudioCodes contact centre business across the EMEA region. He has over 20 years of experience in the IT, unified communications, and contact centre technology sectors, working with leading companies
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